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Frequently Asked Questions

  1. How do I pay for my purchase?
  2. Do I need a PayPal account to make a purchase?
  3. What's the best way to clean the shower curtain?
  4. What's the best way to clean the kitchen towel?
  5. When should I replace my shower curtain?
  6. What does PVC free mean?
  7. What should I do if there's a defect in my product?
  8. I own a retail store and would like to sell your products. What do I do?
  9. What is your Privacy Policy?
  10. What are your Website Terms and Conditions?
  11. How do I exchange links with your site?

Answers

  1. How do I pay for my purchase?

    We accept Visa, MasterCard, American Express, Discover, and PayPal. You may order online, send us an email, fax or mail us an order form, or call us to purchase our products. All online orders are processed through Paypal for added security and convenience. You do not need a PayPal account to process an order.

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  2. Do I need a PayPal account to make a purchase?

    No, you do not need a PayPal account to make a purchase. During checkout, Paypal gives you the option to sign in if you have an existing account. If you do not currently have a PayPal account, you will have an option to continue without signing in.

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  3. What's the best way to clean the shower curtain?

    The best thing to do is to wipe the shower curtain with a wet cloth and then let dry. Please do not clean our shower curtains with a washing machine.

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  4. What's the best way to clean the kitchen towels?

    Our flour sack kitchen towels are machine washable. We recommend washing them in cold water. Please do not iron.

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  5. When should I replace my shower curtain?

    We believe it's always good to change your shower curtain every few months so that you are continually stimulated with new knowledge and designs. Due to the bathroom environment, residue and mold will naturally grow on the product. When this occurs, you may either clean the product or purchase a new one.


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  6. What does PVC free mean?

    This means that none of our materials contain PVC. Many shower curtains are made from PVC vinyl material, which may have negative effects on your health and the environment. Therefore, we made sure all our products are environmentally friendly with PVC free materials.


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  7. What should I do if there's a defect in my product?

    Our products are of the highest quality, but every now and then, there may be a factory defect. We will gladly exchange any factory defective items. Please see our returns page for return procedures.


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  8. I own a retail store and would like to sell your products. What do I do?

    Please contact our representatives directly by calling 888.569.5415. We will gladly help you choose the right products for your store and give you all the details for making a wholesale purchase. For your reference, please see our Terms and Conditions.


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  9. What is your Privacy Policy?

    Please visit our Privacy Policy page.


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  10. What are your Website Terms and Conditions?

    Please visit our Website Terms and Conditions page.


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  11. How do I exchange links with your site?

    Please add http://www.simplememoryart.com as a link on your website send us an email to let us know. In your email, please include the web address of the link on your website. Once we confirm that we are linked to your website, we will add your website to our link exchange page.


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